Privacy Policy

Last updated: 13/12/25

Renascence is committed to protecting your privacy and respecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or engage with our services.

This policy is written in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Business name: Renascence

Website: www.renascence.space

Data Controller: Felicity Williams - Renascence

Contact email: felicity@renascnece.space

Renascence provides coaching, workshops, and related content focused on personal growth, change, and empowerment.

2. What Personal Data We Collect

We may collect and process the following personal data:

• Identity data: Name

• Contact data: Email address, phone number (if provided)

• Communication data: Messages sent via contact forms, email, or booking enquiries

• Technical data: IP address, browser type, device information, pages visited

• Marketing data: Preferences relating to newsletters or updates (if you opt in)

We only collect data that is relevant and necessary.

3. How We Collect Your Data

We collect data through:

• Contact forms on our website

• Email communications

• Newsletter sign-up forms

• Cookies and analytics tools

• Direct contact initiated by you

4. How We Use Your Data

Your personal data may be used to:

• Respond to enquiries or messages

• Provide services you request

• Manage bookings or consultations

• Send newsletters or updates (only if you have opted in)

• Improve website performance and user experience

• Meet legal or regulatory obligations

We do not sell or rent your data to third parties.

5. Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

• Consent: Where you have explicitly opted in (e.g. newsletters)

• Contract: Where data is required to provide a service

• Legitimate interests: For website improvement and communication

• Legal obligation: Where required by law

6. Cookies

Our website uses cookies to improve functionality and understand visitor behaviour.

Cookies may: - Remember preferences - Analyse website traffic - Improve usability

You can control or disable cookies through your browser settings. For more information, please see our Cookie Policy [link if separate].

7. Third-Party Services

We may use trusted third-party services to support our website and business operations, such as:

• Website hosting providers

• Email marketing platforms (e.g. MailerLite, ConvertKit)

• Analytics tools (e.g. Google Analytics)

• Booking or scheduling tools

These providers only process data on our instructions and are GDPR compliant.

8. Data Storage & Security

We take appropriate technical and organisational measures to protect your data, including:

• Secure hosting

• Password protection

• Limited access to personal data

We retain personal data only for as long as necessary for the purposes outlined in this policy.

9. Your Data Protection Rights

Under UK GDPR, you have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion of your data

• Restrict or object to processing

• Withdraw consent at any time

• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact us at: [insert contact email]

10. Children’s Data

Our website and services are not intended for children under 16, and we do not knowingly collect data from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

12. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Email: felicity@renascence.space